12/23/2016

Escalation Services

Our team has experienced that escalation service providers including Microsoft is has a long queue and often customer needs to wait for a couple of hours getting connected to get the technical support representative and once you get the customer representative then it takes a long time to resolve a simple issue of customer resolves it before getting the representative. Overall, we have seen the customer is losing some important business due to this delays. So, we decided to help the world and started our Microsoft Escalation Support Center.

Our Escalation Services will cover all Microsoft Software including Office 365, Azure, Exchange, SharePoint, System Center, Skype For Business. You can call us to get the support from Microsoft MVPs, Microsoft Ex-MVPs, and Microsoft Ex-Employees. We are maintaining the quality of services which will resolve your issues quickly. It is the simple logic best expertise will resolve your issue quickly and who do not want to save time because time is money.

We can guarantee you to bring your services back in the production within your priority 1 SLA of 4 hours.

THIS SERVICE OFFERS THE FOLLOWING 2 SIMPLE PLANS:


Prepaid Escalation Services:

blue_checkMinimum 50 hours contract.
blue_checkAll the application and services information will be shared.
blue_checkCustomer identification will be provided for the immediate start of the support.
blue_checkWhite collar service with 1000 or more hours.
blue_checkIncludes Further Escalation to Microsoft Product Support Services.
blue_checkHourly rate of USD $150 hour + tax is applicable.

Emergency Escalation Services:

blue_checkNo need to buy hours and just engage us during the emergency or disaster or outage.
blue_checkFirst Time customers will take some extra time to setup.
blue_checkIncludes Further Escalation to Microsoft Product Support Services.
blue_checkIssue prevention Guidance and Recommendations.
blue_checkHourly rate of USD $250 hour + tax is applicable.

Contact us and start using best escalation services in this world and we will set it up quickly.