Responsibilities:

• Manage and administer Office 365 tenants, including user provisioning, license management, and access controls.
• Monitor and maintain the health, performance, and security of Office 365 services.
• Configure and troubleshoot Exchange Online, including mail flow, mailbox migrations, and security features such as ATP and DLP.
• Administer SharePoint Online and OneDrive for Business, including site collections, permissions, and document management.
• Support and troubleshoot Office 365 applications and outlook issues.
• Collaborate with other IT teams to integrate Office 365 services with on-premises systems and third-party applications.
• Develop and maintain documentation, policies, and procedures related to Office 365 administration and usage.
• Stay current with Office 365 updates, features, and best practices, and recommend improvements to enhance productivity and security.
• Participate in on-call rotation and respond to Office 365-related incidents and emergencies.
• Administer and maintain on-premises Exchange Server environments, including installation, configuration, and patch management
• Implement and manage Microsoft Intune for device management, including deployment, configuration, and policy enforcement.
• Enforce security policies, compliance rules, and conditional access controls through Intune.
• Troubleshoot Intune-related issues and provide effective solutions to ensure smooth device management operations.

Qualifications:

• Strong understanding of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
• Experience with PowerShell scripting for Office 365 administration and automation.
• Excellent troubleshooting skills and ability to diagnose and resolve complex issues.
• Solid understanding of networking, DNS, and Active Directory as they relate to Office 365.
• Strong communication skills with the ability to interact effectively with technical and non-technical stakeholders.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent certifications are a plus.
• Experience with hybrid Office 365 deployments involving on-premises infrastructure is a plus