Position Overview:

We seek a highly skilled Office 365 Administrator to join our team at Level 2. The role primarily focuses on managing hybrid architecture, cloud infrastructure (Azure), and security aspects of Office 365. The ideal candidate will have extensive experience with Exchange 2010/13/16/2019, including high availability and disaster recovery solutions, PowerShell scripting, virtualization, and a strong proficiency in Office 365 suite including SharePoint Online, MS Teams, and Intune. Additionally, expertise in managing email antivirus, antispam, backup, compliance products, and instant messaging platforms like Cisco Jabber and Good Connect is crucial.

Responsibilities:

Manage and maintain hybrid architecture, Azure-based cloud infrastructure, and security configurations.

Implement and oversee Exchange 2010/13/16/2019 environments with a focus on high availability and disaster recovery.

Develop and deploy PowerShell scripts for automation and management tasks.

Administer Office 365 services including SharePoint Online, MS Teams, and Intune.

Support and troubleshoot email antivirus, antispam, backup, and compliance products.

Implement Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions.

Collaborate with third-party vendors such as Veeam, F5, Proofpoint, Cisco, Barracuda, BitTitan, Shoviv, etc., for integrations and issue resolution.

Handle mailbox migration projects and troubleshoot migration issues effectively.

Create and maintain project, support, and process documentation.

Utilize Microsoft CSP Portal for license assignments and management.

Interact with customers to ensure successful project delivery and ongoing support.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or relevant field preferred.

3+ years of experience as an Office 365 Administrator or similar role.

Strong understanding of Exchange Server 2010/13/16/2019 and Office 365 administration.

Proficiency in PowerShell scripting for automation and management tasks.

Experience with Azure cloud infrastructure and security configurations.

Familiarity with email antivirus, antispam, backup, and compliance products.

Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions.

Excellent problem-solving and communication skills.

Ability to work effectively both independently and as part of a team.

Preferred Skills:

Microsoft certifications

Prior experience in customer-facing roles delivering project support and technical assistance.

This job description outlines the responsibilities and qualifications expected for a Level 2 Office 365 Administrator role, emphasizing proficiency in managing hybrid environments, cloud infrastructure, and a range of Microsoft and third-party technologies essential for effective enterprise operations.