Job Description:

At least five (5) years of experience with IT systems and technology in a telecom environment which includes both Legacy switching and the Unified Communications technologies. Knowledge and experience with configuration and maintenance of gateways, routers, switches, firewall, DNS, DHCP, network servers’ platforms, TDM, Dialogic, VoIP systems (SIP, H.323 protocols, dial peers, and VoIP carrier trunking). Sample Duties: Provides support in the translation of business requirements into Unified Communications (e.g., LAN, CAN, WAN, voice, and video) requirements, designs and orders. Designs supporting cable/wiring infrastructure for construction projects that includes voice, data, video and wireless. Provide oversight to IVR, and Contact/Call Center support. Provide in‐depth engineering analysis of Unified Communications alternatives for government public safety agencies in support of strategic modernization efforts and Unified Communications enhancement design for medium and large-scale telecommunication infrastructures to include 9-1-1. Develop recommendations and supporting metrics. Provide overall program management services including making presentations to national, state, and local officials.

Work Mode: Onsite