• Responsible for monitoring multi-technology computing platforms including midrange platforms, mainframes and/or servers.
• Responsible for ensuring a stable operating environment and attaining maximum utilization of system facilities.
• Operates and monitors console systems and peripheral equipment such as printers, disk drives and tape readers.
• Troubleshoots and restores routine technical service and peripheral equipment, schedules production runs, performs system backup process, disaster recovery tests, loads tapes, disks and paper as needed.
• Assists programmers and systems analysts in running jobs that are used for testing and debugging new programs.

Dimensions Education:

Associate or bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or another related field. Or equivalent work experience.

Experience:

0 to 1 year of IT work experience.

Complexity:

Learner/entry level role. Supports systems on a single platform. Works on one project as a team member and assists with special projects. Functions, somewhat independently, under direction of senior operators, supervisors, or managers. Generally, follows documented procedures and checklists.