• Develops, manages, and forecasts capacity requirements based on business needs and IT infrastructure growth capacity.
• Facilitates the development of policies to ensure that existing capacity is being used as efficiently as possible.
• Ensures data recovery, maintenance, data integrity and space requirements are met across a variety of platforms.
• Ensures that capacity workload modeling and availability analysis is performed for a variety of platforms and large environments.
• Serves as an expert resource to IT groups in planning the resource requirements for systems under development.
• Presents statistical availability and trend analysis and recommendations to IT management, IT leadership, and the business, as needed.
• Ensures reliability and availability of platforms to meet business objectives.

Dimensions Education:

Bachelor’s Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience.

Experience:

A minimum of 7 years of IT work experience including managing team(s) responsible for infrastructure/operations support in multi-platform environments.

Breadth:

Middle level management in operations and management functions. Works under general direction of senior level management. Typically manages and mentor’s supervisors, project leaders and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to an IT Chief Operating Officer, Director, Data Center Operations or Operating Unit IT Executive.